Terms and Conditions

Conditions of Use
Use of the STERN DEFENSE website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

TRADEMARKS
STERN DEFENSE and other marks indicated on our site are trademarks owned exclusively by Stern Defense LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not STERN DEFENSE's, in any manner that seeks to disparages or discredit STERN DEFENSE or in any manner that may cause confusion among our customers.

COPYRIGHT
All content on this website is the exclusive property of Stern Defense LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

LICENSE AND SITE ACCESS
Stern Defense LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Stern Defense LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Stern Defense LLC. You are prohibited from using meta tags or any other hidden text utilizing STERN DEFENSE's name or trademarks without the express written consent of Stern Defense LLC. Any unauthorized use of this websites voids the limited license granted by Stern Defense LLC.

CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Stern Defense LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Stern Defense LLC or its affiliates for all claims resulting from content you supply. Stern Defense LLC reserves the right to remove any content at our sole discretion.

LIMITATION OF LIABILITY
This site is provided by Stern Defense LLC on an "as is" and "as available" basis. Stern Defense LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.getstern.com is at your own risk.
Stern Defense LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Stern Defense LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Stern Defense LLC nor its affiliates will be liable under any circumstance for personal injury or damages in connection with use or inability to use our products. We will not be liable for those who obtain our products via our website or any outside source and are negligent to compile with individual state and federal laws.



REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, STERN DEFENSE offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.getstern.com) or announced via other means of communication in conjunction with the promotion of the STERN DEFENSE product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. STERN DEFENSE, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

APPLICABLE LAW
By visiting www.getstern.com, you agree that the laws of the state of Missouri without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Stern Defense LLC.


In regards to both Federal and State laws. Stern Defense LLC, adheres to all State and Federal laws regarding the sale of our products in our allowed states.  At this time, we reserve the right to limit our sales to states which legally conform to the products we offer.

CHANGES IN POLICY
Stern Defense LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

 

Privacy Policy
This privacy policy sets out how STERN DEFENSE uses and protects any information that you give STERN DEFENSE when you use this website. STERN DEFENSE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. STERN DEFENSE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th of January, 2010.


What we collect
We may collect the following information:

 

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers


What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Return and Warranty

Thank you for shopping at getstern.com.  
We want you to love our products as much as we do.

ALL Sales Are Final.

Warranty

Stern Defense offers you a warranty against defects in original materials and workmanship.  If your Stern Defense product contains such defects, Stern Defense will take necessary actions to repair, or replace your product.  Be sure to retain your original order number as a proof of purchase when making a claim.

What the warranty covers.

Stern Defense LLC products are warranted against defective materials and workmanship for 1 year from date of purchase to the original purchaser.  Stern Defense's commitment to this warranty will be limited to, repairing or replacing products upon inspection and (on its discretion) found to be defective in material or workmanship.  This warranty is limited and does not extend to: improper handling, unauthorized changes or modifications, misuse, abuse, excessive or senseless use, ordinary wear and tear, corrosion or obstructions.

The solutions provided by this warranty only extend to the original purchaser.

What we do not cover.

The warranty in this agreement is the only exclusive warranty related to the product.  Stern Defense rejects any warranty express or implied, including but not limited to, warranty of worth or use for a specific purpose.  Stern Defense, shall not be responsible for any damages resulting from any means, without limitations, delay cost, lost profits, regarding financial loss or injury to property or to third parties


How to return your item
You have 1 year to return an item from the date you received it. 
  

  • Your item needs to have the receipt or proof of purchase containing the order number.
  • Please click contact us and send us a message. Please include your order number, name and what is wrong with the product.
  • Merchandise must be return shipped in a protective box


Inspection process
Once we receive your item, we will inspect it and notify you that we have received your item.  If, after inspection, no defect is found or a defect relating to misuse you will be responsible for the cost of returning and repairing the item.  We will contact you for payment and if no payment is received within 30 days we will restock the item and no refund will be issued.  If the defect was caused by workmanship or defective materials we will repair or replace your product. This will be  free of charge and the shipping cost to return the item will be on us. We cannot honor requests for returns out of the USA or if you have moved to a state that restricts the product we are returning.

Shipping
You will be responsible the shipping costs to return your item.
 

Return your item to:
Stern Defense
5000 N. Highway JJ
Summersville, MO 65571


 

Shipping Policy.

Excluding extenuating circumstances,  we typically process all orders within 3 to 7 business days.  Shipping times will vary depending on your location.  We reserve the right to limit sales on a state by state basis.

Use of getstern.com
By using getstern.com, you agree that you will comply with all local, state and federal laws.

State Compliance

Stern Defense. customers need to check their own State, County, and City laws to determine the legality of all items.

Some items listed may not be legal in every state. By allowing the purchase of these items, Stern Defense is not in anyway suggesting that these items are compliant or will remain compliant.  Stern Defense Customers assume all responsibility of knowing purchase and assembly laws of your state, county, and city. Stern Defense reserves the right to restrict the sale of our Products. Please be aware of all federal gun laws when purchasing and assembling. 

Stern Defense will ship with low-capacity (10-Round) magazines as appropriate.
Stern Defense will pin and weld a compliant muzzle device or thread protector of any type we sell in accordance with local law.
Stern Defense will have no bayonet lug. 

CALIFORNIA:

Stern Defense will not ship magazines greater than 10 rounds

COLORADO:

Stern Defense will not ship magazines greater than 10 rounds

HAWAII:

Stern Defense will not ship magazines greater than 10 rounds

ILLINOIS:

Stern Defense will not ship magazines greater than 10 rounds

MARYLAND:

Stern Defense will not ship magazines greater than 10 rounds. Barrels will be marked heavy barrel. 

 

WILL NOT SHIP

CONNECTICUT:

Stern Defense will not ship ANY items. (This is under review)

WASHINGTON D.C.:

Stern Defense will not ship ANY items.

MASSACHUSETTS:

Stern Defense will not ship ANY items. (This is under review)

NEW JERSEY:

Stern Defense will not ship ANY items. (This is under review)

NEW YORK:

Stern Defense will not ship ANY items. (This is under review)

 

Please scroll to the bottom of this page and sign up for our mailing list so we can contact you when we are ready to ship to your state.